From cinemas to sports events to amusement parks, consumers have more options for entertainment than ever. The level of competition is forcing cinema businesses to find new ways to differentiate themselves, streamline their businesses, and increase per cap profits. An advanced, full-service box office management system helps with all three.
Radiant is uniquely prepared to help cinema operators drive growth and customer loyalty, while at the same time, reduce costs and labor. Radiant has a proven track record of delivering enhanced value for cinema operators – from helping with new offerings such as Film Management and Digital Dashboard to deploying self-service ticketing and concessions, to implementing gift card programs.
However, the true measure of our success is your success. In this challenging market, entertainment businesses such as cinemas have a number of urgent priorities: increasing per cap profits, improving customer service and satisfaction, and increasing control of the business. And in this industry, the key to meeting these goals is speed.
- Speed of service - how quickly, consistently, and accurately you can serve patrons
- Speed to act - how quickly you can transform ideas, such as new loyalty programs, into consistent frontline execution
- Speed to react - how quickly you can determine that corrective action is necessary and act upon it
For more than a decade, Radiant Systems’ box office management system has helped entertainment operators address these challenges through innovative point-of-sale, self-service kiosk, and site management technology. Radiant's Real-Time Venue Technology enables operators to grow per cap profits, improve patron service and loyalty, and better control operations by accelerating the speed of the business - speed of service, speed to act, and speed to react.
Radiant's Real-Time Venue Technology is installed with cinema leading operators today and is positioned to install in stadiums, arenas, and attractions worldwide. All of our box office management system solutions can be implemented individually and integrated with your existing technology or deployed as an end-to-end system. They include:
- Point-of-Sale - redefine POS to drive your business, not just record it; centrally manage all systems to ensure consistent front-line execution
- Loyalty - drive repeat business by offering customers rewards for their patronage; implement new programs quickly and consistently across all sites
- Customer Self-Service - transform the patron experience by offering ticketing, will-call, and concessions via easy-to-use self-service technology. Outdoor kiosks drive high ticketing volume because they can be placed anywhere. Exhibitors have seen a 4-5% increase in concession per cap from the concession kiosk
- Site Management - keep your finger on the pulse of the business; increase control while reducing the amount of time managers spend on administration
- Film Management - from film booking, to settlement, managing payment, scheduling films, and setting prices on tickets, Radiant has a real-time Film management solution to meet your needs
- Concession Management – centralized reports and pricing, real-time updates to purchase orders and inventory, Radiant Concessions Management module will help you manage the most revenue generating part of your business.
- Digital Dashboard – Detailed real-time information from each theatre location allows you to manage each sites activity from the home office. From hourly box office gross to most frequently purchased combo
Contact us to learn more about Radiant Systems end-to-end entertainment solutions including our box office management system.
Contact us to learn more about our end-to-end Quest solutions for Stadiums and Arenas.
