Georgia Aquarium Deploys Radiant Systems Outdoor Kiosks
The world's largest aquarium installs outdoor kiosks through Radiant Systems' partner Gateway Ticketing Systems
ATLANTA (Jan. 31, 2006) – The Radiant Systems, Inc. (NASDAQ: RADS) Entertainment Division announces installation of its outdoor customer kiosks at the Georgia Aquarium, the world’s largest aquarium. Radiant partnered with Gateway Ticketing Systems, Inc. to deliver Radiant’s outdoor kiosk hardware for a reliable, cost-effective solution to handle the high-volume of ticket sales at this popular attraction.
“We’ve received a tremendous response from the community of Atlanta and in fact have seen visitors come from around the world,” said Beach Clark, vice president of Information Technology at the Georgia Aquarium. “We want our guests to feel welcome from the moment they arrive, and that begins the moment they purchase their tickets. We chose Radiant’s self-service kiosks because they provide an easy to use solution that is highly reliable.”
Approximately 10,000 people attended the grand opening to be among the first to observe more than 500 species from around the world, including whale sharks and beluga whales. The Georgia Aquarium anticipated a huge response from the community and wanted to facilitate visitor entry in a timely fashion. One major goal was to ensure patrons had a positive experience purchasing tickets from easy to use technology that is consistently reliable.
“Long lines can spoil a customer’s experience causing them to think twice before returning for repeat visits,” says Chris Lybeer, president of the Radiant Systems Entertainment Division. “Radiant Systems delivered self-service ticketing devices to the Georgia Aquarium to give patrons a fast, clean option when purchasing tickets, which will shorten entry lines, and keep box office labor to a minimum.”
The Radiant Systems K600 kiosk is environmentally designed to withstand challenges of outdoor usage as well as high transaction volume, continuous operation and contaminants such as dirt and grease. Radiant has installed approximately 1,000 outdoor kiosks in entertainment venues such as cinemas, zoos, amusement parks and transportation facilities. Venues see clear value in providing patrons with a self-service device, including reduced lines, decreased labor costs and an overall enhanced customer experience.
Company Information
Founded in 1985, Radiant Systems, Inc. provides innovative store technology for the hospitality, petroleum and convenience retail, specialty retail and entertainment industries. Radiant’s point-of-sale, self-service kiosk, and back-office technology enables operators to drive top-line growth and improve bottom-line performance. Headquartered in Atlanta, Radiant (www.radiantsystems.com) has deployed its solutions in more than 50,000 sites worldwide.
About Gateway Ticketing Systems, Inc.
Gateway Ticketing Systems, Inc. is the world leader in high-speed admission control and revenue management solutions for the entertainment, recreation and transportation industries. Gateway Ticketing Systems’ broad client base includes some of the largest theme parks, zoos and aquariums in the world to small family entertainment centers, museums and attractions. Within the transportation industry, Gateway Ticketing Systems provides solutions for intercity bus and passenger ferry systems. In all, Gateway Ticketing Systems’ products are operating in 38 countries, throughout six of seven continents. For more information on Gateway Ticketing Systems, please visit www.gatewayticketing.com or call +1 (610) 987-4000.
About Georgia Aquarium, Inc.
The Georgia Aquarium opened in Atlanta, Georgia on November 23, 2005, as the world’s largest aquarium. With 8 million gallons of marine and fresh water, and more than 100,000 animals from 500 different species, the Georgia Aquarium is a gift to the people of Georgia from Bernie Marcus, co-founder of The Home Depot, and his wife Billi, through the Marcus Foundation. The Aquarium will be overseen by a nonprofit corporation run by a board of directors. The mission of the Georgia Aquarium is to be an entertaining, educational and scientific institution featuring exhibitions and programs of the highest standards, offering engaging and entertaining visitors’ experiences, and promoting the conservation of aquatic biodiversity throughout the world. Additional information on the Georgia Aquarium can be found at www.georgiaaquarium.org
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